Returns & Exchanges
We want you to love your alcohol-free cocktails, which is why we offer a 30-day satisfaction guarantee on all our non-alcoholic spirits. If you are not completely satisfied with your purchase, please reach out to our team to initiate a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Prepare Your Package
Carefully pack the Ritual Zero Proof bottles in their original protective packaging to ensure they arrive back to us safely.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return box.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing